Last updated: June 25th, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with the initial letter capitalized have meanings defined under the following conditions. The following definitions apply regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to MIDGENIE AI LABS PRIVATE LIMITED, FLAT NO.1003,SANSKAR BLDG NEELAM NGR, A WING MULUND Mumbai ,Maharashtra 400081.
- Cookies are small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history among other uses.
- Country refers to: India
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- Website refers to mple ai, accessible from https://mple.ai. mple.ai is a product owned and operated by MIDGENIE AI LABS PRIVATE LIMITED.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal DataWhile using Our Service, we may ask You to provide Us with certain personally identifiable information, including but not limited to:
- Email address
- First name and last name
- Phone number
- Usage Data
Usage Data is collected automatically when using the Service and may include information such as your Device’s IP address, browser type and version, pages visited, time and date of visit, time spent on pages, device identifiers, and other diagnostic data.
When accessed via mobile device, we may also collect your device type, unique ID, IP address, OS, browser type, and other diagnostic data.
Tracking Technologies and CookiesWe use Cookies and similar tracking technologies to monitor activity and store information.
- Browser Cookies.
- Flash Cookies.
- Web Beacons.
Cookies may be session-based (deleted when you close your browser) or persistent (remain until deleted manually or expire).
You may refuse cookies by configuring your browser. However, some parts of our Service may not function properly if you do.
We use cookies for:
- Essential site functionality
- Remembering login preferences
- Analytics and performance tracking
For more details, see our Cookie Policy.
Use of Your Personal Data
We use your data to:
- Provide and maintain our Service
- Manage your Account
- Fulfill contractual obligations
- Contact you with updates or service notices
- Offer promotions or services similar to ones previously purchased or inquired about (unless opted out)
- Manage customer support or requests
- Conduct business transactions such as mergers or acquisitions
- Perform data analysis to improve our Service
Retention of Your Personal Data
We retain Personal Data only as long as needed for purposes outlined in this Policy and to comply with legal obligations.
Usage Data is generally retained for a shorter period, unless used for security or improvement purposes, or legally required for a longer period.
Retention of Your Personal Data
We retain Personal Data only as long as needed for purposes outlined in this Policy and to comply with legal obligations.
Usage Data is generally retained for a shorter period, unless used for security or improvement purposes, or legally required for a longer period.
| Right | Description |
|---|---|
The right to be informed and give consent | Before Midgenie AI Labs Private Limited collects any of your personal data, we will clearly explain what information we need, why we need it, and how we will use it. We will only collect your personal data with your explicit consent. |
The right to access your data | You have the right to request access to the personal information Midgenie AI Labs Private Limited holds about you. This includes the ability to review and verify its accuracy and completeness. |
The right to correct mistakes | If you find any errors or missing information in your data held by Midgenie AI Labs Private Limited, you have the right to request corrections. We will take reasonable steps to update your information promptly upon verification of your request. |
The right to withdraw consent | You can withdraw your consent for Midgenie AI Labs Private Limited to process your sensitive personal data at any time. Once you withdraw consent, we will stop using your data for the purpose originally agreed upon, unless there’s a legal reason for continued processing (like a court order). To withdraw consent, please click (here). |
Please contact our Grievance Officer, if you would like to exercise the rights listed above.
GRIEVANCE OFFICER
Name: Riddhesh Hitesh Ganatra
Email: dpo@mple.ai
Google Account Authentication
If you sign up or sign in using Google or use Google Calendar integrations, we access your data via secure OAuth authentication.
We do not share data from your Google account with third parties or AI models.
We use this data to:
- Verify your identity and create your account
- Access basic Google profile information
- Schedule events via Google Calendar integration
Our use of Google APIs complies with Google API Services User Data Policy, including Limited Use.
Children’s Privacy
Our Service is not intended for users under age 13. We do not knowingly collect data from children.
If you’re a parent and believe your child has provided data, contact us immediately. We will delete any such data if found.
Links to Other Websites
Our Service may contain links to external sites not operated by us. We are not responsible for their content or privacy practices.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
We will notify you of significant changes via email or through the Service, and update the “Last updated” date at the top.
You are encouraged to review this Policy periodically.